Professional Skincare
Want to bring more income into your spa? Add-on treatments are an easy way to offer clients fresh, exciting options. From scalp massages to eye treatments, add-ons also give your staff some much-needed rest between the physical demands of facials and massages.
If you’re looking for spa service ideas to boost sales and improve the client experience, try these product suggestions, selling tips, and service ideas to keep your schedule full and revenue rising.
Why Offer Spa Add-On Services?
Add-on services work well for several reasons. First, they let you sell more to your current clients—selling to people who already trust you is easier than finding new customers. Second, add-ons give your team important downtime and help prevent repetitive-stress injuries. Most importantly, add-ons make a client’s visit more satisfying. Many spa managers worry suggesting extras will push clients away, but that fear isn’t necessary if you use a thoughtful approach.
How to Improve the Client Experience (and Your Bottom Line)
Making the customer experience better creates happier clients who will tell others about your spa. Suggesting helpful add-ons shows you listened and are focused on improving their visit. Follow these three steps to recommend add-ons effectively.
“The key to avoiding sounding pushy is to make a friendly, relevant suggestion based on what the client really needs.”
Step 1: Focus on the Client’s Needs
Clients come to the spa to solve a problem or relax. To avoid sounding pushy, offer a friendly, relevant recommendation that addresses their real needs. Listen to their concerns, daily routine, and preferences, then suggest products or add-ons that fit.
A client who is already enjoying a service is usually open to a tailored recommendation. Since they’re already at the spa, convenience makes them more likely to consider other options.
Clients may struggle to explain what they want or may not know the treatments you suggest. To help, refer them to a clear guide that explains common skincare terms and services. When you match an add-on to their concern while keeping the mood relaxing, you’ll likely see more add-on sales.
Step 2: Suggest Add-Ons at the Right Time
Avoid suggesting extras while the treatment is underway—it can interrupt the atmosphere. Good moments to offer add-ons include when a client is booking, when you’re walking them to the front desk, or by asking if they’ve been thinking about any other treatments. Suggesting complementary services at those times feels natural and helpful.
Step 3: Advertising & Promotions
Use email and social media to promote add-ons. Facebook Ads, for example, let you target people by age, location, interests, and buying habits—so your message reaches those most likely to book. If you have a large email list, consider sending one or two promotional emails a week to remind clients about add-ons they might not know about.
Best Add-On Treatments to Enhance a Client’s Visit
Here are add-ons to recommend based on different client needs.
Back Facial
For clients with back acne or blemishes, offer a back facial and explain how it mirrors a regular facial—cleanse, exfoliate, extract, mask, and moisturize. Try a gentle charcoal-based cleanser for normal to oily skin to remove impurities and excess oil. Follow with a cooling probiotic mask that refines skin and reduces blemishes. Finish with a fast-absorbing body oil infused with arnica for massage or moisture; it leaves a subtle scent and a satin, matte finish that suits everyone.
Product Picks
– Charcoal Exfoliating Gel Cleanser
– Clear Skin Probiotic Masque
– Stone Crop Body Oil
Hand or Foot Massage with Paraffin Wax
If a client has dry, cracked hands or feet, add a foot scrub and massage. Explain the benefits of paraffin wax for hands or feet—it’s great for often-neglected areas. Start with a lactic acid peel to smooth skin, follow with an invigorating body scrub with rock salt, then a massage lotion that supports cell turnover. Finish with a replenishing hand cream and a cuticle treatment oil for a smooth, satin finish.
Product Picks
– Mangosteen Lactic Pro Peel 10%
– Stone Crop Revitalizing Body Scrub
– Mangosteen Body Lotion
– Mangosteen Replenishing Hand Cream
– Facial Recovery Oil
Eye Treatment
For clients bothered by under-eye bags or puffiness, offer an eye serum that hydrates while reducing fine lines and crow’s feet. A peptide eye cream can help with puffiness, brighten dark circles, and smooth signs of aging.
Product Picks
– Neroli Age Corrective Eye Serum
– Marine Flower Peptide Eye Cream
Lip Treatment
A three-step lip add-on pairs well with a facial. During exfoliation, use a citrus enzyme lip scrub. Next, apply a plumping lip masque to soothe. Finish with a citrus lip balm for hydration and plumping—petroleum-free and made with shea butter and sunflower seed oil.
Product Picks
– Citrus Enzyme Lip Exfoliator
– Lip Comfort Plumping Masque
– Citrus Lip Balm
Scalp Massage
A scalp massage can relieve stress and tension. Use a nourishing oil that works for face, neck, and scalp—one with clary sage, olive oil, and ylang-ylang to leave the scalp balanced and nourished.
Product Pick
– Facial Recovery Oil
We’d love to hear which add-ons or products are working best for your spa. Share your success stories in the comments or reach out to us on social media—we enjoy hearing about positive results!